Questions answered in this article:

  • What should I do if the link opens up to my dashboard?

  • How do I test the client portal link?

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When connecting the Therabyte online intake and booking buttons to your existing website, you might come across a problem where you’ll be redirected back to your own Therabyte account dashboard.  No worries, this is only happening because you are already logged in to your Therabyte account within the same browser window.  


When you're checking how it would be like as a test client to see if the link works or not you will need to do the following:


Open another internet browser window, you can do this in two ways:

1. Chrome allows you to create different profiles. The browser that typically opens up is your main browser. You can then create a new persona or open a browser as a guest. 



Creating the persona will hold your settings for that persona for easy log-in, in the future. 


2. Open in an incognito browser - you can do this to create a temporary new profile that won't hold any of your default settings.