Enjoy this webinar, where we discuss the following topics. Look in the comments for tags to jump to different sections of the webinar. See the list below the image.


Alternatively, you can also click the image to view the webinar video.




Ashley Jane Reina at 0:26
Welcome to the Webinar (ignore the first 26 seconds)


Ashley Jane Reina at 4:03
New feature - help desk - access from within Therabyte or via http://support.therabyte.ca


Ashley Jane Reina at 7:24
Submitting support tickets through the helpdesk - https://therabyte.freshdesk.com/support/tickets/new


Ashley Jane Reina at 9:43


Ashley Jane Reina at 24:38
Question about the default tree


Ashley Jane Reina at 25:57
new feature - planning mode and its function


Ashley Jane Reina at 28:36
New look to scheduler client events - direct and indirect


Ashley Jane Reina at 30:18
new feature - homework box


Ashley Jane Reina at 32:28
Notes - sharing to the client portal, notes or homework box


Ashley Jane Reina at 34:14
Default password for all documentation sent via email with a password from therabyte


Ashley Jane Reina at 35:39
Email templates


Ashley Jane Reina at 40:03
Activity logs



Ashley Jane Reina at 42:14
Waitlist feature and online intake workflow


Ashley Jane Reina at 50:12
Questions - where do you put in the email for the email reminders


Ashley Jane Reina at 51:48
SMS notifications


Ashley Jane Reina at 53:53
Multiple practitioners on a note and cosigning


Ashley Jane Reina at 56:37
Invoicing - workflow (nuances between services, funders and invoices)


Ashley Jane Reina at 01:06:02
email hack for entering the same email address for different roles - 



Ashley Jane Reina at 01:12:37
Services - help desk article - anatomy of service. 


Ashley Jane Reina at 01:19:21
Question - popping out the help desk articles into a new window


Ashley Jane Reina at 01:26:04
Sharing receipts of invoices (invoice marked as paid)


Ashley Jane Reina at 01:28:44
Wrapping up - Q and A, more webinar's to come.