What is the Uncollectible feature?
The Uncollectible feature allows you to mark an entire invoice as uncollectible. This is useful for tracking invoices that will not be paid.
Can I write off only part of an invoice?
No. Currently, the Uncollectible feature only supports marking the entire invoice as uncollectible. Partial write-offs are not supported.
How do I mark a submitted invoice as uncollectible?
Open the invoice you want to update.
Go to the Status section.
Click the dropdown menu.
Select Uncollectible.
Once selected, the invoice will be marked as uncollectible in the system.