FAQ

Privacy Mode Feature
Questions answered in this article: How do I use the privacy mode feature? Where can I enable and disable it? What is the significance of using the...
Fri, 16 Sep, 2022 at 6:36 PM
How to access my Therabyte Calendar from an external calendar app
This article will provide users with a step-by-step guide to sharing their Therabyte Calendar link to various Calendar Apps. We understand that sometimes y...
Tue, 19 Mar, 2024 at 10:14 AM
What happens if I leave private practice or stop my business?
You have two options, switch to a $5/month storage plan, and we will store your data read-only for as long as you need. Or we will help you off-board your d...
Thu, 4 May, 2023 at 7:11 AM
Who is Therabyte best suited for?
Serving solo therapists and small teams is our bread and butter. We built Therabyte with the dream of bringing automation to the solo practitioner because t...
Thu, 4 May, 2023 at 7:13 AM
What do you mean by 25 sessions?
We define a session as a direct client interaction, booked in the scheduler as a session, it is not related to indirect client events.  This is a featur...
Thu, 4 May, 2023 at 7:21 AM
Is Therabyte HIPAA compliant?
YES! Therabyte is HIPAA compliant. Although initially catering to practitioners in Canada, we have extended our support to our friends from America by imple...
Fri, 7 Jul, 2023 at 7:41 AM
FAQ - Change the Intake Form settings from Read-only to Editable mode
Forms: Client block options - How to make client details editable in an intake form. We will go over how to change the intake form Client block properties ...
Thu, 8 Jun, 2023 at 8:58 AM
FAQ - How to access funding left in the Finance tab
FAQ - How to access funding left in the Finance tab This article will provide users with a step-by-step guide on how to access the funding left in the F...
Thu, 8 Jun, 2023 at 9:02 AM
How to create a repository for a clinic's FAQ and Policies
How to create a container for FAQ and Policies This article will provide users with a step-by-step guide to how to utilize the Forms as an effective reposi...
Fri, 9 Jun, 2023 at 11:41 AM
FAQ - How to update Service Fees
This short and straightforward article guides you through updating the service fee rate. Additionally, the article explains how these updates will impact yo...
Tue, 18 Jul, 2023 at 7:20 AM