Questions answered in this article:
- Can I customize the email templates within the Therabyte system?
- Where and how do I edit the email templates for my clinic using the Therabyte system?
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To further customize your clients' experience with your clinic, you can adjust the default settings for emails sent from the Therabyte system.
Find the system email templates here:
1. Click on My Office and scroll down to Clinic Set Up. Then, click on Templates.
2. Once you've clicked on Templates, the email template list will appear. Choose an email template you want to edit.
3. You can edit the subject line and the content of the email.
- Subject Line: This is the subject your client will see upon receiving the email.
- Custom and Clinic Tags: These allow you to personalize the details your client will see in the email. When the email is generated, it will update with the correct information related to this client's event.
- Click Preview to see how the email template will look to your clients.
- Click Save to save all changes.
This is the preview of the email template above:
NEW UPDATE:
We have recently updated the email templates available in Therabyte! These new versions are now available for new clinics, providing fresh designs and improved functionality to enhance your communication with clients.
Rest assured, if you are an existing clinics before this update, your existing email templates have not been changed. You can continue using your current templates without any interruptions. However, if you’d like to switch to the new email templates, we’ve made the process simple.
How to Switch to the New Email Templates
To switch to the new email templates, follow these easy steps:
- Open the Email Template: Navigate to the email template you wish to update.
- Restore Default Content: Click on the “Restore Default Content” option.
- Confirm Your Action: You will need to confirm that you want to proceed with this action. Please note that any previously added information in the template will be lost.
