Questions answered in this article:

  • What is a Hard Reload?

  • How do I perform a hard reload on a Mac?

  • How do I perform a hard reload on Windows?

  • How do I perform a hard reload on Safari?

  • How do I perform a hard reload on Internet Explorer?



What is a Hard Reload?

Therabyte is constantly improving, and we often deploy fixes throughout the week. Sometimes your web browser will try to improve the performance of a website by caching its contents/code and even when you reload the page, some of that code may remain in your computer cache. In the majority of cases, you will be prompted to reload the page after a deployment has taken place. 

A Hard Reload clears most of the files cached by your web browser and deploys the latest updates from the Therabyte team.



Using Windows

  • Chrome/Edge/Firefox

  • Hold down Ctrl + Shift + the “R” key.

  • Or Hold down Ctrl + Press the F5 key.



Using Mac

  • Chrome/Edge/Firefox

  • Or Hold down Command + Shift + click the “R” key.

  • Safari and Mac

  • Or Hold down Command + Option + click the “R” key.