FAQ

Is there a mobile app?
Questions answered in this article: Does Therabyte have an app that can be downloaded? View the instructional video(s) on this topic below: n/a ...
Wed, 14 Jul, 2021 at 5:29 PM
What is the data upload limit?
Questions answered in this article: Is there a data upload limit? What to do when your file doesn't upload? Whether you are creating a note ...
Fri, 4 Jun, 2021 at 5:28 PM
Text editor format
Questions answered in this article: How do I adjust the cut and paste format? Why does cut and paste from email look like a grid? View the instr...
Wed, 17 Feb, 2021 at 4:51 PM
Does Therabyte have an Offline option?
Questions answered in this article: Is there an offline option for Therabyte? Can I chart directly offline as opposed to taking paper notes and inputt...
Wed, 14 Jul, 2021 at 5:32 PM
What is a Hard Reload and how do I perform one?
Questions answered in this article: What is a Hard Reload? How do I perform a hard reload on a Mac? How do I perform a hard reload on Windows? H...
Mon, 22 Mar, 2021 at 2:33 PM
Troubleshooting - Enable Screen Recording Permission (MacOS)
Questions answered in this article: How to enable screen sharing on my Mac? What would be the connection of an upgraded macOS system and issue with sc...
Thu, 10 Jun, 2021 at 6:58 PM
Troubleshooting - Email notifications
Questions answered in this article: How do I check if an email was sent? How do I check if an email was opened? How do I check if an email bounced ...
Thu, 15 Jul, 2021 at 7:51 PM
How to compress a video on iOS or Android
Questions answered in this article: If my video file is more than 19 MB how can I still upload it on Therabyte? View the instructional video(s) on ...
Tue, 27 Jul, 2021 at 2:51 PM
Introduction: How to import your Therabyte invoices into Quickbooks
Questions answered in this article: How do I import the invoices created from Therabyte to Quickbooks? Why do I need to mark invoices as paid in order...
Thu, 29 Jul, 2021 at 10:09 PM