Questions answered in this article:

  • How do I use the privacy mode feature?

  • Where can I enable and disable it?

  • What is the significance of using the privacy mode?



The privacy mode feature is used for the purpose of maintaining patient privacy to avoid displaying the patient's full first and last name.


  1. Click on your Profile icon located in the upper right-hand corner of your page.


  1. Toggle ON the Privacy Mode on the options provided.

Note: A pop-up notification will appear on your screen when this is enabled.


  1. To disable the Privacy Mode feature, you can Toggle OFF the Privacy Mode feature.

Note: A pop-up notification will appear on your screen when this is disabled.


Example of when Privacy Mode Feature is enabled

Photos as reference based on the My Office Menu Tabs


  1. Clients Tab

  2. Scheduler (Session Event)

  3. Notes Tab

  4. TB Meet Tab

  5. Billing Tab