A direct session refers to any session involving direct interaction with a client.
Examples: an OT session, SLP session, or a video session.
For Solo accounts, the limit is 25 direct sessions per month. Non-direct sessions such as emails, non-billable notes, personal and team meetings are not included in this count.
Once you reach 25 direct sessions in a month, you won't be able to add additional direct sessions until the following month.
Here This is a feature unique to Therabyte and important to your workflow. When you need to identify calendar events for both direct client sessions and indirect client actions such as phone calls, emails, and team meetings, it's important to be able to identify these separately on the calendar and for invoicing.
A direct session/event refers to a session where the client is present; this could be in person or over the phone.
An indirect session/event, on the other hand, is when you are interacting with other team members without the client present or engaging in tasks related to the client but not directly with them.
To learn more about the difference between direct and indirect client events, watch this short video.
