Q: Why do initials appear after the registration number on invoices?

A: When you add a registration number to a provider’s profile in Therabyte, the system automatically displays the initials of the discipline or department after the registration number.

For example:

  • If the discipline is set to Speech Therapy, the footer will display as Reg. #4562 – ST.

  • If the discipline is set to Occupational Therapy, it will display as Reg. #4562 – OT.


These initials are generated based on the discipline set in the provider’s profile.


Q: Can I change or remove these initials?

A: Yes. If you’d like to change how the initials appear, you can edit the Discipline/Department field in your profile settings. The system will always take the first letters of the words entered in that field.


At the moment, there isn’t a way to remove the initials entirely—they will always reflect the discipline associated with the provider.