Questions answered in this article:
- As a client or guardian, how do I access the portal?
- How do I setup my client portal?
- Where can I view my appointments with the practitioner?
View the instructional video(s) on this topic below:
Related articles:
- Troubleshooting the Client Portal set up - client view
- Client online booking
- Join a Video Session - Client
- Join a Video Session on an iPad - Client
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- You should have received a welcome email from the clinic you are working with to set up your client portal access. This sometimes go to junk mail, so check there first before requesting that they send it again. It should look something like this:
- Select the Get started button - which will launch a login window. Your email address will automatically populate in the email box, then create a password and then confirm it by typing it in again and then click the confirmation button.
- Visit the practitioner website/URL. Enter through the login button, and provide the previously set up email and password. Please bookmark the clinic page for future login's.
NOTE: In case the link for setting up your account has expired, kindly check this article for further assistance: Expired Email Tokens - Your client now view appointments, invoices, forms, and notes/documents shared by the practitioner.
For any questions or concerns, please contact support@therabyte.com. Thank you!