FAQ
Questions answered in this article: How to add a New Client who is a sibling of another child recorded in Therabyte? How to share a self-intake form wi...
Mon, 18 Sep, 2023 at 6:58 AM
Here is a short guide on how to remove or edit your address from the landing page. Questions answered in this article: Can I change address displayed on ...
Thu, 14 Dec, 2023 at 7:19 PM
Questions answered in this article: Is there a way to record video sessions on Therabyte? One of the foremost considerations in the field of telet...
Mon, 8 Jan, 2024 at 8:21 AM
The purpose of the Consent Provided checkbox is to track and monitor whether clients or their guardians have given consent for the services being offered. T...
Mon, 8 Jan, 2024 at 8:37 AM
Questions answered in this article: How do I add a logo to my landing page? How are Font Awesome icons used? View the instructional vi...
Tue, 16 Jan, 2024 at 7:07 AM
You have the option to organize the waitlist based on the date added. Here's how you can do it: Click on the search textbox in the waitlist section...
Thu, 18 Jan, 2024 at 6:36 PM
Therabyte does not support external Stripe accounts. Currently, TB Pay allows a practice to have its own Express account, which provides a lighter experienc...
Wed, 24 Jan, 2024 at 6:43 PM
No, only clients who have been specifically added to the event will have access to the Therabyte video meeting. They are required to log in to their Theraby...
Wed, 24 Jan, 2024 at 6:48 PM
For Team events, the system only allows selecting practitioners under crew members. Therefore, when creating a team event involving a student practitioner, ...
Mon, 25 Mar, 2024 at 1:55 AM
Questions answered in this article: Why isn't my form appearing on my landing page? If your form is live but not appearing on your landing page, ...
Wed, 24 Apr, 2024 at 8:03 AM