Questions answered in this article:
What should I do if the link opens up to my dashboard?
How do I test the client portal link?
- Is it possible to log in to two accounts simultaneously?
Related articles:
When connecting the Therabyte online intake and booking buttons to your existing website, you might come across a problem where you’ll be redirected back to your own Therabyte account dashboard. No worries, this is only happening because you are already logged in to your Therabyte account within the same browser window.
To simulate a test client's experience and verify the link's functionality, follow these steps:
Open a separate internet browser window using one of two methods:
- Chrome allows the creation of distinct profiles. By default, the browser opens your primary profile. You can opt to create a new profile or launch the browser in guest mode.
Important: Creating a new profile stores your preferences for that profile, ensuring convenient future logins. - Alternatively, you can open an incognito browser window. This creates a temporary profile that doesn't retain any default settings.
