Client Portal

Client portal: A look Inside
Questions answered in this article: How to navigate inside the client portal? View the instructional video(s) on this topic below: Client portal: a...
Wed, 14 Jul, 2021 at 5:36 PM
What does my client have access to?
Questions answered in this article: What does a client have access to in the Client Portal? Related articles: Therabyte Client Portal Setup - Cli...
Wed, 26 Jun, 2024 at 7:00 AM
Therabyte Client Portal Setup - Practitioner
Questions answered in this article: How do I set up access for my client's portal? Where should I send the welcome email from? What should I do if m...
Mon, 8 Jul, 2024 at 4:51 AM
Therabyte Client Portal Setup - Client's view
Questions answered in this article: How can my client access the client portal? View the instructional video(s) on this topic below: Client - Getti...
Fri, 28 Jun, 2024 at 5:21 AM
Troubleshooting the Client Portal set up
Questions answered in this article: How to troubleshoot the client portal setup? Related articles: Troubleshooting - What if my client doesn't...
Fri, 5 Jul, 2024 at 6:27 AM
Troubleshooting - What if my client doesn't get the account set up email?
Questions answered in this article: If your client does not receive the account setup email, what steps should they take? If your client still cannot rec...
Mon, 8 Jul, 2024 at 1:48 AM
Troubleshooting - What if my client can log in, but can't access the video session?
Questions answered in this article: How to troubleshoot if my client is able to log in but unable to access the video session? Related articles: T...
Mon, 8 Jul, 2024 at 2:03 AM
Troubleshooting - Setting a password for your client or 3rd party contacts
Questions answered in this article: How to set up a password for your client? Related articles: Therabyte Client Portal Setup - Client view Troub...
Mon, 8 Jul, 2024 at 2:13 AM
Enabling email and SMS notifications
Questions answered in this article: How can my client receive the email notifications? Can I enable access for more than one primary contact? How can a ...
Mon, 8 Jul, 2024 at 4:50 AM
On Hold Feature and 4 Client statuses
Questions asked in this article?  What is the purpose of the On Hold Feature?  How to change an Active client to an On Hold client?  How to chan...
Wed, 10 Jan, 2024 at 5:36 AM