Therabyte Support

By default, the notes within the client modal are organized according to their modification dates. However, you have the option to apply a filter to arrange...

Questions answered in this article: Why isn't my form appearing on my landing page? If your form is live but not appearing on your landing page, ...

No, your credit card information is not stored on Therabyte's server. All transactions are processed securely using HTTPS, which means your credit card ...

Q: How are the booking times displayed on Therabyte? A: The booking times on Therabyte are shown in the clinic owner's time zone. Q: Does Therab...

Answer: As long as the attendance has not yet been marked, you can still go to Event (step 1) to remove other clients to make the client individual. Just c...

Our system prevents simultaneous editing of a note by two or more users. If one user has already opened the note and has not saved and closed it, the note w...

Questions answered in this article: How do I change my Therabyte password? Can I change my password from within the Therabyte App? Related articles:...

Question: Can you delete a waitlisted client? Answer: Yes, you can delete a waitlisted client by following these steps: Navigate to the Client Tab...

A client is listed as a draft if the Client Onboarding process has not been completed. To update the client status to Active, follow these steps: After a...

A: Yes! We have added a note setting that allows you to select a default note format for all new notes. You can choose from the following formats: SOAP...