FAQ
Questions answered in this article: Why isn't my form appearing on my landing page? If your form is live but not appearing on your landing page, ...
Fri, 10 May, 2024 at 5:57 AM
No, your credit card information is not stored on Therabyte's server. All transactions are processed securely using HTTPS, which means your credit card ...
Wed, 15 May, 2024 at 7:04 AM
Q: How are the booking times displayed on Therabyte? A: The booking times on Therabyte are shown in the clinic owner's time zone. Q: Does Therab...
Wed, 5 Jun, 2024 at 6:30 AM
Answer: As long as the attendance has not yet been marked, you can still go to Event (step 1) to remove other clients to make the client individual. Just c...
Mon, 10 Jun, 2024 at 8:09 AM
Our system prevents simultaneous editing of a note by two or more users. If one user has already opened the note and has not saved and closed it, the note w...
Sun, 23 Jun, 2024 at 7:32 PM
Questions answered in this article: How do I change my Therabyte password? Can I change my password from within the Therabyte App? Related articles:...
Thu, 29 Aug, 2024 at 7:30 AM
Question: Can you delete a waitlisted client? Answer: Yes, you can delete a waitlisted client by following these steps: Navigate to the Client Tab...
Thu, 29 Aug, 2024 at 9:49 AM
A client is listed as a draft if the Client Onboarding process has not been completed. To update the client status to Active, follow these steps: After a...
Thu, 29 Aug, 2024 at 10:11 AM