FAQ

Deleting a Client: What Happens to Their Data?
Q: When Deleting a Client, What Information Gets Deleted? A: When deleting a client, the system undergoes several updates to ensure data integrity and s...
Thu, 26 Sep, 2024 at 7:36 AM
"This Email Has Already Been Taken" Error and How to Resolve It
When adding users or contacts to your clinic’s system, you might encounter the error "This Email Has Already Been Taken." This means the email add...
Mon, 4 Nov, 2024 at 7:19 AM
Managing Non-Billable Items in the "Uninvoiced" Section
Q: How can I manage non-billable items in the "Uninvoiced" section? Currently, we don't have a way to clear non-billable items from the &q...
Mon, 4 Nov, 2024 at 7:30 AM
FAQ - Why Are The Appointment Reminders Not Being Sent?
If you're experiencing issues with email reminders not being sent, there may be a timing issue with your event creation and reminder settings. Here'...
Wed, 13 Nov, 2024 at 8:23 AM