FAQ

Is my credit card information stored on Therabyte's server?
No, your credit card information is not stored on Therabyte's server. All transactions are processed securely using HTTPS, which means your credit card ...
Wed, 15 May, 2024 at 7:04 AM
Understanding Time Zones for Online Booking
Q: How are the booking times displayed on Therabyte? A: The booking times on Therabyte are shown in the clinic owner's time zone. Q: Does Therab...
Wed, 5 Jun, 2024 at 6:30 AM
How can I change a session from multi-client to individual client?
Answer: As long as the attendance has not yet been marked, you can still go to Event (step 1) to remove other clients to make the client individual. Just c...
Mon, 10 Jun, 2024 at 8:09 AM
Why is the note locked by other practitioner?
Our system prevents simultaneous editing of a note by two or more users. If one user has already opened the note and has not saved and closed it, the note w...
Sun, 23 Jun, 2024 at 7:32 PM