Questions answered in this article:

  • How do I get started with using Therabyte?
  • What are the main features of Therabyte?

First things first


- For best compatibility, Therabyte recommends using the latest version of Microsoft Edge (on Android or PC/Mac) or Safari (on iOS)

First thing you will want to do is set up a few things to get you rolling right away:

1. Review the settings and update your password.

2. Create a few services, this is important because services are connected to chart notes and determine how the system will invoice for items. 

3. Create intake and consent forms

4. Add in funders

5. Add in clients

6. Schedule in your clients

7. Start charting on client related events

We have also put together a video series that will guide you through the set up of your Therabyte account.

Video tour of Therabytes main features:

Getting started for Clinic owners and Solo practitioners:

  1. Quick tour of features - 6 minute video
  2. Clinic settings + clinic users - 3 minute video
  3. Services + Funders - 8 minute video
  4. Form builder intake + consent - 16 minute video
  5. Practice website + intake - 9 minute video
  6. Adding clients -  4 minute video
  7. Client portal set-up - 4 minute video
  8. 3 Step Scheduler - 8 minute video
  9. Client documentation - 10 minute video
  10. Invoicing workflow - 7 minute video
  11. TB meet - video features - 1 minute video

Getting started for employee's or contractors

  1. Adjusting personal profile - 3 min video
  2. 3 Step Scheduler - 8 minute video
  3. Client documentation - 10 minute video
  4. Client portal set-up - 4 minute video
  5. TB meet - video features - 1 minute video

Brief Overview of Therabyte's Main features and links to related Articles:

Practice Web Page

This is where you can find the online booking and self-intake features. To set an appointment, click the Book Appointment button to specify the details necessary to proceed with your appointment. Read Client online booking to learn more about how to book an appointment online. As for self-intake, click the Self-Intake button and fill out the fields needed to submit the self-intake form. Read Self-Intake to learn more about the self-intake process.

If you already have an existing website, you may read Connecting an existing website to learn how to connect some features of Therabyte to your own website.

Manage Clients and Waitlist

Therabyte allows you to manage your clients and waitlist easily, as well as access their information efficiently through the Clients page. 

To learn more about how to add a new client, as well as how to add a client to the waitlist, read Adding a client and Adding a client to the waitlist documentation.

Aside from manually adding your client's information, Therabyte makes it easier for you by allowing the clients to do the work themselves. Clients will just have to go to the Practice web page, provide their basic information to proceed with online booking and self-intake. When they are done, their basic information will be readily available for you to check.

To view the client details, select a specific client on the Active client list

Click their name to deploy the client chart modal

In the client chart modal, you may navigate through the header tabs whether you want to check the client's clinical information (Clinic Info), view their primary and other necessary contacts (People), their service invoices (Finances), goal progress (Trees), and their chart notes (Files). 

Manage Event Session and Session Notes

Therabyte offers good visualization of your event sessions. With this, you as a practitioner would easily identify the different types of events that you have in your scheduler according to their placeholder colors. The scheduler is also designed to easily determine the time frame of your session events, and also determine the current status or progress of a specific event by just looking at the 3-dot progress which is displayed on the top-right area of your event placeholder.

To learn how to manage your Scheduler, read Manage Scheduler.

In the event manager, you will be able to set your event details (Event Stage) and input the plans that you have for that specific session (Plan). For the last stage which is the outcome, you are required to specify your attendance and provide session notes, as well as sign them to confirm the session note content and finish the event session. You may explore more about Event Manager by reading Setting up 3-Step Scheduler

Manage Invoicing

With Therabyte, you can easily invoice specific finished sessions. You can go directly to the client’s information modal, view their finance records, and add uninvoiced items to be invoiced.

Another way to bill uninvoiced sessions is by going to the Billing page. In the Uninvoiced session list, you may select multiple sessions that you want to invoice, but only for one person at a time. Once you checked a session of that specific client, you can no longer select the uninvoiced sessions of other clients.

With the help of Therabyte, it is no longer necessary to compose your own email about the client’s invoices.  Therabyte has a readily available feature that automatically emails the invoice details to the client or to his contact persons, in just a couple of clicks.

Secure Online Video Sessions

 Therabyte has a video conferencing feature called TB Meet, which allows you to conduct your session online. In TB Meet, you can enable your camera so that the client can see you, while at the same time, sharing your screen with him or her, in case there are any necessary information or illustrations that you want your client to see simultaneously while you are on video session

To know more about how to join a video session, read Join Video Session - Practitioner.

Privacy and Security Standards

Your privacy and security are one of the top priorities of Therabyte. To assure you get the best experience without compromising your privacy and security, Therabyte is run through Canadian hosted servers, and it dutifully follows the protocols according to PIPEDA and PHIPA security standards. Therabyte is also equipped with 256-bit data encryption to ensure the confidentiality and security of all your personal and medical health information.

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