Questions answered in this article:
- How to set up a password for your client?
Related articles:
- Therabyte Client Portal Setup - Client view
- Troubleshooting - What if my client doesn't get the account set up email?
- Troubleshooting - What if my client can log in, but can't access the video session?
To minimize confusion and streamline the process of accessing the client portal. You can set your client or 3rd party contact up with a temporary password.
1. Click on My Office and then select Clinic Users
2. From the list of clients, select your client and choose the password tab, set a new password
3. We highly recommend that you share the password with your client in a separate email from their username and the login page to enhance security.
4. Make sure that client has your website page URL (eg. https://demopractice.therabyte.app/site) or the direct login page (eg.https://demopractice.therabyte.app/login)