Therabyte Support

Q: When Deleting a Client, What Information Gets Deleted? A: When deleting a client, the system undergoes several updates to ensure data integrity and s...

When adding users or contacts to your clinic’s system, you might encounter the error "This Email Has Already Been Taken." This means the email add...

Q: How can I manage non-billable items in the "Uninvoiced" section? Currently, we don't have a way to clear non-billable items from the &q...

If you're experiencing issues with email reminders not being sent, there may be a timing issue with your event creation and reminder settings. Here'...

To view your payment history and access your invoices and receipts, follow these steps: Log in to your Therabyte account. Click on the Settings option in...

At Therabyte, we want everyone to use our app comfortably. Accessibility isn’t just a feature—it’s a priority.  Here’s how we’re making Therabyte more u...

Removing a contact directly from the client profile will prompt a modal that says "This contact has already been used in the client invoice and can no ...

If you encounter font-related problems when uploading PDFs to Therabyte, try this quick workaround: Step 1: Check the Fonts Used in the PDF (Using Adobe...